Mcdonald'S

Anonymous Dec 6, 2017 at 3:16PM

I really want to say that this is a very nice McDonald's. The people who work there are always very polite and easy to get along with. The food is good and ranges in price from inexpensive to medium priced meal deals which offer a decent entree, a drink and an appetizer.

Anonymous Dec 6, 2017 at 3:12AM

This place has some of the hardest workers I have seen. I'm reading these reviews and they don't get the respect they deserve. If you don't work in the food industry that explains the complaints. First of all, two drive through lines doesn't get you your food faster, it enables them to start on your food asap. U need to account everyone also waiting for food in the lobby. Most importantly they get slowed down by the rude guests. Yelling for refills, demanding 18 creamers and 10 sugars for 1 small coffee... massive refills for yesterday's used cups. People buying coffee and apple pies in penny's, constantly opening the bathrooms for the homeless, and you wonder why the bathrooms are a mess. Don't complain about how they treat the homeless, look how they treat the employees. Every employee spoke to these guests respectfully and got none in return. I tip my hat to the male manager, especially the lady supervisor and all the employees working here. My food took a little time, but it was hot, fresh, and the sweet tea was amazing. U want a better restaurant then get rid of the homeless. PERIOD....

Anonymous Dec 2, 2017 at 4:11PM

I Had to drive to the this location after Ubereats was given the incorrect order.. It defeated the purpose of me having uber bring the food to my location. i not only wasted money on fees but i had to drive there to get the correct order. This is not the first time the service here was a total Negative experience. i do not recommend going to this location. They need more training on customer service and being aware of orders that go out to uber eats drivers.

Anonymous Nov 5, 2017 at 12:58AM

Slowest service I’ve ever experienced. They have dual drive thru ordering but doesn’t help the situation as both get backed up... from ordering to receiving food was about 20-25 mins. Would help if the person accepting the money wasn’t also tasked with taking all the orders from the drive thru

Anonymous Oct 8, 2017 at 3:15AM

Restaurant crowded and only taking orders at Touch screens, no counter service. Had to pay at counter, after using touch screen, apparently cashless mechanism was broken on two of four machines.
Bathroom absolute disgusting, employee I told was horrified and immediately declared 'I'm not cleaning that.
Changed order to go, should have just cancelled and walked out with or without my money. Food was OK.
Never coming back to this or any other eatery in the area. Used to live in the neighborhood, glad I was able to get my family out of here before having to have them grow up around what the area has become.

Anonymous Sep 25, 2017 at 10:24AM

Super slow crew tonight we went inside thinking it would be faster no we where wrong then the order touch screens didn't work from start to finish 13 min. Not good guys

Anonymous Sep 23, 2017 at 6:09AM

Customer service sucks, dont come to this mcdonald's . They have you order thru there "New Order Machines", that suppose to make things go much faster. But what it did was cause another waiting line to deal with.."way to go McDonald's".
So if u are looking to kill some time, this is the place. Waiting line to order, waiting line to pay for your order and a waiting line for your order to be call on.

Anonymous Sep 19, 2017 at 5:26AM

Customer service and food was good I have a McDonald's app so got great deals. Took forever for my fries with no salt(i add my own so fries will always be fresh)

Anonymous Sep 3, 2017 at 12:36PM

The team at this McDonald's location is always so nice and polite. The manager is so funny and always so friendly. The food is always freshly made and hot which is important! Also out of ALL the McDonald's in Chula Vista, National City, San Diego AND El Cajon that I have been to this location is the ONLY one that makes the sweet tea perfectly sweet!! So much so that I don't mind driving from El Cajon (where I moved to 3 months ago) to this location just for a good cup of sweet tea.

Anonymous Aug 26, 2017 at 9:33PM

I used to eat here almost every day, but now I don't get out here like that any more but I still eat here like once a month great staff treaty clean also .

Anonymous May 31, 2017 at 2:12PM

This is the best place for sweet tea coke sausage egg mcmuffin! I prefer this one over all the rest in area. They do not pre pour the drinks. So they are not watered down. My food is always hot. Love it

Anonymous May 2, 2017 at 8:50PM

One of the worker which I believe is a shift manager is very rude his name is tamarcus I have experience this with him on serval different times will be making a formal complaint with the corporate office and what ever other means that necessary to get this issue address

Anonymous Apr 26, 2017 at 12:24AM

Good food but all the times that I order "Diet Dr. Peper" they give me "Diet Coke" even the employee repeats the order but gives me the diet coke. Need to put more attention.

Anonymous Apr 19, 2017 at 4:46AM

Best always getting my coffee there they know exactly what I want always treat me with a smile and respect the managers are the best, always get a large coffee 8 creams 10 sugars