Panera Bread

Anonymous Nov 3, 2017 at 11:28AM

I placed an order for Rapid Pickup using the app... for the wrong day (completely my fault). Once I realized this while at the Panera, the staff quickly apologized (though it was completely my fault), rushed to fill the order, and cancel my incorrect online order. Super gracious!

Anonymous Oct 8, 2017 at 11:18PM

Food was great salad &soup and lemonade will try again soon 😋😁😁😁😁👍

Anonymous Oct 6, 2017 at 10:09AM

Not happy at all with this Panera Bread location. We love the food at Panera and we've ordered "Rapid Pickup" using the app several times. Every time we've used it the order has been screwed up. I always customize what I want on my sandwich and they never get it right. Tonight we ordered $40 worth of food, looked in the bag and found no sides. My wife asked and was told they were out of bread...Panera BREAD out of BREAD??? After she asked they offered chips or apples. AFTER the customer asked why the order wasn't complete. Not only that, the employee chuckled about it. Poor service crappy attitudes. Our fault for spending our money there. Not another dollar spent at this Panera. We've given them multiple opportunities and had plenty of patience. If the owner and/or manager of this location doesn't figure something out soon they're going to be out of business.

Anonymous Aug 21, 2017 at 3:59AM

Been here about 2 times now. This place is dirty. Food stuck on the walls, tables arent cleaned and girl who took my order today acted like she hated her job. I wont come to the Otay location anymore.

Anonymous Aug 7, 2017 at 7:08AM

We typically love Panera, but today the attendant was not very nice, the seat on our booth was all torn and the restroom was out of service and not clean.
The food was as good as always and the service was fast.

Anonymous Jun 27, 2017 at 5:31PM

This panera has the best customer service and fast food served. I'll be back again, an the new salad is good

Anonymous Jun 19, 2017 at 6:44AM

Good food! Not just fish or seafoods. Crowded.

Anonymous May 29, 2017 at 12:35PM

Panera Bread is the nicest guy you can find and everyone there is really helpful. The lox plate and the sandwich, salad are really good and also are the juices. I highly recommend it!

Anonymous Jan 18, 2017 at 11:22AM

I really like the change Panera has made to make food without preservatives. They've updated my all time favorite the Italian combo and I have to say I'm really impressed.

Anonymous Jan 14, 2017 at 9:55AM

How are you going to run out of bread bowls before 6 pm on a Friday no less?

Anonymous Dec 25, 2016 at 9:00AM

The staff are by far the best part of this place. I usually modify food where ever I go. These people are so attentive to detail. Makes the food look and taste better knowing my request was considered and carried to the best of ones own abilities. I'm not a good tyrant. I just want what every one else wants. To be heard.for that this Panera gets a 5* Now if only we could work on serving sizes. XD.

Anonymous Dec 14, 2016 at 6:20AM

Great selection, healthy choices, good service. Often crowded, but the line moves fast. Skip the line and order through their app, pay with Android Pay--super easy!