Dunkin' Donuts

Anonymous Nov 16, 2017 at 8:52PM

Coffee orders are almost always wrong. Had a worker yell at me when she served me "Hot Dark Roast" that was old and barely warm. I asked for a replacement and she threw a fit. Nothing is ever their fault. Too many screw ups.

Anonymous Nov 15, 2017 at 3:02AM

Back in September 2017 I ordered a dunkachino they said they didn't make them anymore but they have a dunkin frozen coffee it was good and I been getting them when I go to any dunkin donuts but today November 14 2017 I ordered a dunkin frozen coffee and it's on the menus the lady gives it to me i see that it's wrong and tell her she say no it's not it's frozen coffee I said I didn't order that I ordered the dunkin frozen witch is frozen hot coco and frozen coffee mixed so she say it right than 2 other employees come over got to say very bad manors and start arguing with my husband and I saying they made it right and they didn't here of the dunkin coffee. I said i just get my money back it's nasty. She looked dumb founded and said i need the manager like are you kidding me it isn't what I ordered . Correct me if im wrong but you want what you pay for and that was poor service and if you don't know what your doing and can't handle people than you shouldnt be working that kind of job and it wasn't like they was busy it was me and another car . Than the manager did come over wasn't to sure what it was so I told him it is on the menus & told him how to make it and he did try his best and apologized . I also ordered two blueberry donuts for my kids and they ate them a little later and they said mom their nasty it was because they was not fully cooked so the was doughy. Never again will i go there i see i am not the only one that had that problem with them messing up and very nasty employees that think their right .

Anonymous Sep 12, 2017 at 12:32AM

Best Dunkin in town, best staff and fastest service.

Anonymous Aug 23, 2017 at 7:59PM

Drinks are always great. Bagels leave something to be desired.
Google needs to update the picture of the building. It still shows the restaurant they tore down to build it.

Anonymous Aug 19, 2017 at 6:01AM

1 of 2 dunkin's in the area that has never messed my order up nice staff and clean establishment.

Anonymous Jul 29, 2017 at 1:38AM

They always mess up somehow, today I got a donut and it was upside down in the bag with a pile of napkins on top of it and when I took the donut out of the bag it had no frosting because it was all on the bag and there was napkin pieces stuck to the donut!!! *I would give less than one star but I can't*

Anonymous Jul 3, 2017 at 5:58PM

The coffee here is way too hot. I stopped here twice and both times coffee was too hot to drink.

Anonymous Dec 17, 2016 at 5:47AM

HEY CARMEN

Anonymous Dec 17, 2016 at 5:46AM

Omar and Eleni were amazing

Lily R. Apr 8, 2018 at 9:00PM

I was unimpressed by Dunkin' Donuts. The coffee failed to stand out, and the ambiance was lackluster at the 486 NY-17M, Middletown, NY 10940, USA location. I won't be recommending it to anyone.