Dunkin' Donuts

Anonymous Dec 13, 2017 at 3:24AM

We are major Dunkin Donut coffee and tea addicts. When driving to Florida every two weeks we have Dunkin Donuts stops mapped out. We are at this store every evening. The only issue we have is the music. We meet friends every night and the music is so loud you have to yell to be heard. We are in many Dunkin Donuts and none are this loud. We asked several times for them to turn it down a but but the manager locks the door where the controller is.

Anonymous Dec 8, 2017 at 8:16AM

By far the most dependable Dunkin in Auburn.

Update as of 12/6/17: OK, I went through the Grant Ave Dunkin Donuts this morning before beginning my comute to work. My debit card has lost it's magnetic strip and I am still waiting for the new card to be sent to me. I let the man know that he would need to punch in the card number since it will not swipe. He grunted and looked annoyed. After paying, he handed me my coffee and said to me, "Ma'am, if you know the card doesn't swipe next time can you come inside because we are timed on drive through." UMM.... No. I have several problems with this.

1. If in fact you are being timed, it is to ensure that you are able to handle the flow of drive through and manage any problems that come up in a timely manner. This apparently is not your strong point.

2. Drive through is a service that your restaurant provides for ANY customer able to pay for the products you provide. I was able to pay, just not in the manner in which you preferred, or as quickly as you determined necessary. That is its own issue which I feel does not need to be described at length.

3. By asking customers to do this, you're basically making the customer responsible for your work performance. It is not my responsibility to make sure that your "timed" drive through shift went well today. Nope.

On a side note. Three days ago I went through the same drive through and the young woman punched in my number without question or comment. She did it quickly and was pleasant enough to be able to say "Have a good day." So Mr. Grumpy-pants from this morning. If there is a problem with your timeliness when you're working drive through... it has nothing to do with me and my debit card. It is with you.

Anonymous Dec 8, 2017 at 1:01AM

Love their hot cocoa and donuts they are the best!!

Anonymous Nov 29, 2017 at 10:51AM

Dunkin coffee is the worst of the major brands. That said, the donut offerings are good, though often too sweet. Drive thru lines are always too slow to be convenient.

Anonymous Nov 25, 2017 at 6:05AM

The way the drive through is set up could use some work especially when it's busy

Anonymous Sep 3, 2017 at 10:54PM

Love the friendly AM staff. Always leave with a smile on my face.

Anonymous Aug 19, 2017 at 4:36AM

The make your coffee correct Everytime

Anonymous Jun 3, 2017 at 3:38AM

Fast service coffee was alright. Drive thru tight fit.

Anonymous May 31, 2017 at 7:41PM

I would give them a 5 🌟 rating but they don't put the powdered sugar on the vanilla creme donuts anymore 😔

Anonymous May 27, 2017 at 5:04AM

This is where grandma and grandpa always brought us each month when we went out to pay all the bills, well I told him goodbye yesterday, and the funeral is tomorrow. Today I bought the last two of his favorite kind of doughnuts, they are heart shaped, and the only other people inside was an old couple talking about paying their bills in town today.
Bernard Bradt, we will miss you!
your oldest grand son,
Wesley Officer.

Anonymous Nov 26, 2016 at 9:29PM

Love the coffee

Anonymous Nov 2, 2016 at 6:48AM

Can be expensive. And seems to be getting more so. Plus, they run out of donuts so early. How can a place with Donut in its name, run out of donuts?!

Anonymous Sep 24, 2016 at 7:41AM

Close to work so we can pick up quick coffees to get through the day.

Anonymous Jun 23, 2016 at 12:52AM

Tight drive thru, but great coffee