Dunkin' Donuts

Anonymous Nov 29, 2017 at 8:29PM

I go to this Dunkin all the time and they can never get my order right. The employees are so nice in the window but they literally can't figure the screens out in there or something - my receipt is always correct, but my order is always wrong. Earlier this week I ordered an iced macchiato and got a hot one, and today a bagel with cream cheese and got a bagel with butter - a throw away for me. Which means I am paying for something youre not giving me. Make sure you check your orders!! Apparently people should have to fully unwrap their stuff to make sure its correct before pulling away, which is probably why the drive thrus take so long.

Anonymous Oct 7, 2017 at 8:17PM

Still waiting in the D/T with a 5 car stack for 25 minutes. These places are designed for high turnover; something is seriously wrong with management.

Anonymous Jul 25, 2017 at 6:03AM

Terrible service. I sat at the ordering post for 10 minutes and was told 3 times they were very busy.. After 15, I pulled away... To see ONE person ahead of me and a completely EMPTY store. You guys are TERRIBLE!!!!

Anonymous Jun 11, 2017 at 8:57PM

Slowest fast food EVERRRRR! Employee said they take longer because "a lot of people order food" ...okay but it's "fast food" so shouldn't you be able to handle it? Isn't that the job?

Anonymous Mar 22, 2017 at 4:33AM

I try not to go here anymore unless I absolutely have to. My order is almost always wrong, drive-thru takes ATLEAST 15 minutes in the morning (while there's 5 people working and no customers inside), and they don't give you napkins unless you ask for them. I went inside a couple nights ago to order a sandwich and the girl working actually had her cell phone up to her ear, laughing, while taking my order. The attitude you get from the employees here when you point out that something was wrong is horrible. And the "manager" has an "I don't care" attitude as well. I now drive out of my way to a different location just so I don't need to deal with these people, and several of my co-workers do the same. I suggest you do as well to save yourself the frustration.

Anonymous Mar 4, 2017 at 3:49AM

Asked for a one and one. Got a light and sweet, had them re make it. Got back on the highway and it was still wrong. Beyond angry, would take me longer to go back (in rush hour) than to just go home.

Emma C. Sep 8, 2019 at 9:00PM

My visit to Dunkin' Donuts was underwhelming. The coffee at 68 US Highway 9 West, Glenmont, NY 12077, USA was lukewarm, and the pastries were stale. I had heard good things about this place, but the reality fell short of my expectations. The coffee's temperature left much to be desired, and the accompanying pastries lacked freshness.

Spencer V. Nov 7, 2018 at 10:00PM

I walked into Dunkin' Donuts at 68 US Highway 9 West, Glenmont, NY 12077, USA with low expectations, but boy, was I pleasantly surprised! Their espresso was like a caffeinated symphony in my mouth. The atmosphere felt like a warm hug on a chilly day, and the baristas were as friendly as your next-door neighbor. If you're in the area, don't miss this hidden gem.

Claire H. Nov 15, 2019 at 10:00PM

Dunkin' Donuts is the best coffee shop in 68 US Highway 9 West, Glenmont, NY 12077, USA. The cappuccinos are always perfectly frothed, and the staff is welcoming. It's my happy place.

Gabriel X. Jan 6, 2020 at 10:00PM

I had high expectations for Dunkin' Donuts, but they were not met. The coffee tasted bland, and the pastries were stale. The overall experience was lackluster, and I won't be returning.