Dunkin' Donuts

Anonymous Sep 4, 2017 at 5:04AM

In Line at 5:55, 3 people in front of me, I was told that they were not going to be able to take my order since they close at 6. All I needed was a basic cup of coffe before driving back hine for a few hours. The guy did not care at all. Worst customer service I've experienced in a long time.

Anonymous Aug 10, 2017 at 8:40PM

Very unsatisfied. I had ordered a glazed donut and a medium caramel latte. The guy at the cashier was extremely nice. When given my latte, the lady was very unkind. I took my latte and it felt light, so i had looked in it to see the cup half full. I informed the cashier as he wondered why i was standing in the line again. The same lady that first made it was standing next to him and was very mean about it. She grabbed the cup out of my hands and looked in it. She then begin remaking it. I understand that it may take a little while but after 5 minutes i was still standing there. When given my latte i had thanked the girl because she remade it, when i thanked her she was very rude and said "ya". Will not be going back there if this is how things are done

Anonymous Jul 14, 2017 at 8:42AM

Decent donuts and survivable coffee this place is OK if you are already there, but it's not worth a trip all the way across the mall to get it.

Anonymous Jun 30, 2017 at 7:31AM

Love it here

Anonymous Jun 10, 2017 at 9:07PM

It was my first trip to Destiny and we arrived before the stores opened. Stopped at Dunkin for some breakfast. I was pleasantly surprised that they sell cold brew coffee - so refreshing on a hot day. My boyfriend spilled most of the coffee immediately upon receiving it. One of the Dunkin's employees noticed and, without prompting, made us a new one!
The pretzel croissant breakfast sandwich was delicious.

Anonymous Apr 30, 2016 at 1:16AM

The managers are so friendly and helpful keep up the great work

Anonymous Mar 22, 2016 at 5:56AM

The donuts are good can't stop eating them

Emily I. Aug 4, 2020 at 9:00PM

Dunkin' Donuts is a coffee lover's dream. The beans are sourced from exotic locales, and the result is a truly exceptional cup of coffee. The friendly baristas are always eager to share their knowledge.

Daniel X. Feb 21, 2023 at 10:00PM

Dunkin' Donuts at 9520 Carousel Center, Syracuse, NY 13290, USA exceeded my expectations. The mocha was a chocolate lover's dream, and the staff made me feel like a regular, even though it was my first time there. I can't wait to return and explore more of their menu.

David R. May 1, 2018 at 9:00PM

I was unimpressed by Dunkin' Donuts. The coffee was nothing special, and the ambiance was lackluster at the 9520 Carousel Center, Syracuse, NY 13290, USA location. I won't be recommending it to anyone.