Panera Bread

Anonymous Dec 5, 2017 at 1:47AM

I want to preface my review by stating that my food itself was perfectly fine and is not the reason for the terrible review. Unfortunately the service is. At 1257 pm I entered the building and ordered a bowl of broccoli cheddar soup, and a cup of mac and cheese to go. After 18 minutes of standing like an idiot and being passed by literally 15 or so orders made after me, I finally grumbled to the people behind the counter. At this point I timed him, and it was 28 seconds to make and pack my order, since both things were pre made and only needed to be put in to go containers. They tried telling me oh sorry we got behind. No, no you didn't. You blatantly and repeatedly kept skipping my order until I spoke up. And then you did nothing about it despite taking 20 minutes to poor a cup of soup. Not even comped a cookie or whatever, so here we are with your 1 star review. In short, if you have a limited lunch break I can't really recommend this location bc this could easily happen to you. Unfortunately it will be quite awhile before I consider returning.

Anonymous Nov 7, 2017 at 7:03AM

Food is fresh and quick. Just a little pricey

Anonymous Oct 31, 2017 at 5:28AM

Really great food here. I’ve never been disappointed. The staff is friendly, and management is always on hand to ensure you have a pleasurable experience. They even have self-serve kiosks if human interaction isn’t really your thing.

Anonymous Sep 24, 2017 at 6:01AM

Excellent food and beverages spectacular service very friendly family atmosphere thoroughly enjoyed it come here often.

Anonymous Sep 9, 2017 at 9:07PM

Please DO NOT VISIT THIS LOCATION- I go there on regular basis and I found a tag in my food, when I asked to speak to the manager he did not own it and brushed it off by offering me a gift certificate. The store is so inefficient and always understaffed. Now the few who work there are not doing it appropriately. It is insanitary and even worse they're not willing to own it.

Anonymous Jul 27, 2017 at 10:58PM

Great place to eat, clean, quick and very kind management

Anonymous Jun 25, 2017 at 11:07PM

Excellent place for a bite. Manager always makes sure to check in and ensure everything is A-okay.

Emma C. Sep 8, 2019 at 9:00PM

My visit to Panera Bread was underwhelming. The coffee at 241 US-9W, Glenmont, NY 12077, USA was lukewarm, and the pastries were stale. I had heard good things about this place, but the reality fell short of my expectations. The coffee's temperature left much to be desired, and the accompanying pastries lacked freshness.

Zoe H. Oct 24, 2019 at 9:00PM

Unfortunately, my recent visit to Panera Bread left me with mixed feelings. The coffee was served cold, and the lack of hospitality at the 241 US-9W, Glenmont, NY 12077, USA location was disheartening. I won't be giving it another chance.

Valerie Y. Sep 13, 2020 at 9:00PM

So, I wandered into Panera Bread the other day in 241 US-9W, Glenmont, NY 12077, USA, and I was blown away by their mocha. It was like a chocolatey hug in a cup. The place is like a hipster's dream with its funky furniture and indie music. The barista even threw in a coffee joke that left me chuckling. A must-visit for the cool cats.