Sips

Anonymous Aug 3, 2017 at 6:25AM

Love the products - the specialty coffee drinks and breakfast sandwiches are amazing! I'm only giving it three stars because the barista was extremely rude to us. It was our first time and we didn't know what to order which we didn't think was a huge issue because there was nobody else waiting in line - however, this clearly irritated the barista who was pressuring us to order. We asked a few questions before ordering to make sure we understood what kind of breakfast sandwiches we would be receiving. Unfortunately, the barista made a mistake and gave us the wrong order so we gave the food back and let him know. At this point, he was super annoyed and started rolling his eyes at us. We weren't trying to be rude - we just wanted what we ordered and paid for. He then tried to charge us for the order that we gave back which didn't make any sense at all. At this point, we said we were going to take our drinks and leave without the sandwiches but another individual (not sure who she was) came out from the back room and rectified the situation which we greatly appreciated. Again, the sandwiches and coffee were great but the service we received was quite awful. I just hope that we caught this barista on a bad day and this isn't actually the quality of service they offer to all their customers.

Anonymous Jun 23, 2017 at 2:21AM

The best! Great great people, awesome food and coffee, and very accommodating.

Anonymous Jan 29, 2017 at 7:50PM

Great coffee, great selection of food for lunch. Nice atmosphere with art from local artists on the walls. Not a lot of seating.

Anonymous Oct 18, 2016 at 12:22AM

Nice little coffee shop, sandwiches are very good and the flavored coffee is all nice

Anonymous Sep 4, 2016 at 10:01PM

One of my fav cafe's this side of the bay!

Anonymous Aug 3, 2016 at 2:39AM

DISCLOSURE: I used to work here but I am no longer employed by Sips.

Great chai, great coffee and great food. The owner Lauren and her fleet of baristas really know their stuff. She trains her workers for months before they are even allowed to use the espresso machine so you can rest assured that your latte or cappuccino will come from skilled hands! The food is made with fresh produce/ ingredients and everything is customize-able. The workers are friendly, the clientele is friendlier, and the ambiance is fantastic. Definitely pay them a visit. You won't regret it.

Anonymous Jul 17, 2016 at 3:50AM

The staff are extremely friendly. The sandwiches are extraordinary! I usually get the chicken Chipotle panini and it never disappoints. They also have excellent coffee and hot chocolate.

William I. Mar 1, 2021 at 10:00PM

I had a terrible experience at Sips. The coffee was served cold, and the staff at the 149 Pattonwood Dr, Rochester, NY 14617, USA location were rude and inattentive. I won't be giving it another chance.

Mia F. Dec 27, 2020 at 10:00PM

I had a terrible experience at Sips. The coffee was cold, and the staff was rude at the 149 Pattonwood Dr, Rochester, NY 14617, USA location. I won't be giving it another chance.

Harper E. Sep 9, 2018 at 9:00PM

Sips is my coffee haven! The baristas consistently craft the perfect latte, and the cozy, inviting atmosphere at the 149 Pattonwood Dr, Rochester, NY 14617, USA location makes it an ideal spot for unwinding. I could spend hours there.