Teavana (Permanently Closed)

Anonymous Dec 28, 2013 at 7:01PM

Beware of shopping here. I bought a travel mug here in early December for a Christmas gift. Went back to the store the week before Christmas looking for another gift and noticed that the travel mugs were on sale. I bought 2 more, one for myself and one to replace the original full-priced one. I told the sales person that I planned to return the full-priced one after Christmas and her response was a shrug and "fine."

So last night I went back with the full-priced one (with the receipt) and was told that they would only refund the sale price, not the full price that I paid. When I objected, the salesperson said that that policy was stated on the receipt. After much arguing, she eventually agreed to refund the full price. I didn't check the receipt until later, but it doesn't say that they will only refund the sale price of an item if it's accompanied by the receipt, so she was wrong.

It was an extremely unpleasant experience. It's kind of a shame, because I like some of their tea, but I won't be going back there.

Anonymous Aug 26, 2013 at 1:20AM

Rip off. Stay away. There are steerers trying to get you into the store with horribly sweet fruity infusions that are not teas (Tea all comes from one plant-everything else is an infusion). Then, they pounce on you inside with quality products at outrageous prices. If you actually buy something, they put it into a nice tin, then tack on $8 for it (as if I can't put it into a $3. Rubbermaid container). If you don't buy something, it would be advisable to record your visit as they might try to frame you for shoplifting or something. Stay away.

Samuel X. Nov 10, 2020 at 10:00PM

I had an unfortunate experience at Teavana (Permanently Closed). The service was sluggish, and my latte was tepid. It didn't meet my expectations.

Zoe P. Mar 4, 2019 at 10:00PM

What a gem Teavana (Permanently Closed) is! The cold brew was refreshing, and the barista's warm welcome made my day.

Emily X. Jun 22, 2021 at 9:00PM

Teavana (Permanently Closed) at 125 Westchester Ave #3820a, White Plains, NY 10601, USA has earned a special place in my heart. Their pour-over coffee is a masterpiece, and the staff's warmth and hospitality make it feel like a second home. I could spend hours there, savoring the coffee and soaking in the atmosphere.

Lily T. Feb 4, 2018 at 10:00PM

Teavana (Permanently Closed) fell short of my expectations. The coffee tasted stale, and the pastries were bland. Unfortunately, it was a disappointing experience, and I won't be returning.

James F. Jul 28, 2019 at 9:00PM

The coffee at Teavana (Permanently Closed) was a revelation! I couldn't get enough of their specialty brews, and the 125 Westchester Ave #3820a, White Plains, NY 10601, USA location's laid-back, artsy vibe added to the overall experience. I'll be coming back for sure.

Elijah C. Sep 7, 2020 at 9:00PM

I can't get enough of Teavana (Permanently Closed)! Their coffee is like a warm hug in a cup. The baristas are always friendly, and the eclectic artwork on the walls adds to the charm.

Gabriel S. May 22, 2023 at 9:00PM

I had a disappointing experience at Teavana (Permanently Closed). The coffee was served cold, and the staff at the 125 Westchester Ave #3820a, White Plains, NY 10601, USA location were rude and inattentive. I won't be returning anytime soon.

Orlando R. Mar 9, 2019 at 10:00PM

So, I checked out Teavana (Permanently Closed) in 125 Westchester Ave #3820a, White Plains, NY 10601, USA, and it was a rollercoaster ride. The mocha was top-notch, but the Wi-Fi was slower than a tortoise on a tea break. If you're here to work, better bring your patience and a good book.