Tim Hortons

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 7:00 AM – 11:00 PM

More about Tim Hortons

Tim Hortons is located at 2060 Military Rd, Tonawanda, NY 14150, USA
+1 716-873-2294
Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 7:00 AM – 11:00 PM
https://locations.timhortons.com/us/ny/tonawanda/2060-military-rd.html

Reviews

Anonymous

Over 20 min to get a coffee. Inside. Only 2 people were in line.

Anonymous

Every single time I sent my fiance to get me food they ALWAYS get it wrong!!! Now I work at McDonald's I get that sometimes you make mistakes but seriously how hard it is to make a turkey club with no mayo.. getting fed up with this place, prob wont go here again.

Anonymous

Fast service. Mostly drive thru. Very limited seating

Anonymous

It was nice place but employees were rude and bit not customer friendly. Gave grilled sandwich which was barely grilled.

Anonymous

This was our first visit to Tim Hortons, and they seem to make all of the same things that other 'Donuts' shops made for 'Dunkin' do. The staff was friendly and helpful, the prices were fair, and the kids were happy by the time we left.

Anonymous

Ive been to a lot of fast food places and this one needs a corporate audit or review. First let me start by saying I love Tims, and I have worked in a couple fast food places so I know that sometimes you have to give them a little slack because mistakes happen and the staff is typically understaffed and overworked. That being said, this place is probably one of the worst Tim's I know of, and I believe it is being mismanaged and employees are improperly trained. To support this let me explain two stories I have thus far out of the five or so times ive been to this location. The first incident I had , I entered the pit trap that is their drive-thru and service was a bit slower than normal. It was lunch time but it took 15+ minutes to handle my order of two steak fajitas and a medium iced cap. As I sat at the window for about five minutes waiting for my food, the door finally opened and I was ready to go. The male employee handed me two separated fajitas in two sandwich pockets with no bags and as I was being handed them (although awkward without a bag to hold the two) the female coworker behind the window started to reprimand him thoroughly in front of me. She yelled at him about how awkward the situation was and how he should know to be bagging the fajitas with napkins. In the end, I told the newer male it was okay and that I didnt mind and I happened to drive away and enjoy my lunch at the office. The second incident was about a month later (today) and involved the same issue. Where a steak panini was wrapped with no bag and was half broken with steak falling out into the sandwich paper. Again having no bag isnt really an issue for me in general, but having a half broken sandwich that can leak in your car because you don't have the luxury of a bag forces you to stop and pull over into the parking lot. It happened to be that I was in a rush to see my grandmother that it bothered me a bit more, so that I wrote this review. In the end I have had good experiences here. I've had a friendly Tim's worker offer to bring out my sandwich because of the wait and smile to me as she handed it to me. But when you have employees yelling at each other, food leaking out of pouches, sandwiches being crushed, and customers walking out of the cafe complaining to you about the wait, then you end up wanting to go 10 blocks further just for the better location. Maybe it was just the perfect storm, but I think i'll just wait a couple months until the monsoon seasons over. (Hyperbolic I know, but you get the point)

Anonymous

Tim Horton's is a consistently good experience. This particular restaurant is clean, with friendly staff, adequate parking and a nice big seating area!

Anonymous

Best Tim Horton's in the area. Always great food and drinks. The staff is very nice, and the management is helpful & friendly.

Many of the reviews for this location talk about a long wait. Although it can sometimes be a bit slow, it's never as bad as many people make it sound. I'm here everyday, this location is always EXTREMELY busy, so in my opinion the staff is doing pretty good.

Anonymous

Good service despite a little slow at times

Anonymous

Slow service at times when store is empty...kids (employes)are playing yelling and throwing things overall good place

Anonymous

Longer wait than usual. Cashiers were too busy conversating to be bothered with taking orders.

Anonymous

Good service and the workers are very efficient and quick. Downfall is it's super busy with a long line way for the drive thru that's fenced in. So once you're in there's no turning back once you get in the designated drive thru line area.

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