Starbucks

Anonymous Nov 19, 2017 at 7:44AM

Annoying when places act like it's closing time when it's not. Employee is loudly dragging every chair in the place around to sweep under all the tables at 6:40 when they close at 9. She even swept under a customer sitting at a table. Also was told they will be with me in a minute by 2 of the 3 people walking behind the counter. Apparently all 3 are working drive-thru and nobody helping the only person at the counter inside.

Anonymous Nov 15, 2017 at 12:02PM

This is the closest Starbucks to my work and gym. The staff is fun and friendly. They have a drive thru that is a little awkwardly placed, in the back of the shopping strip but it better than no drive thru. It's a great study or working space, very quiet with lots of outlets. They also have outdoor sitting.

Anonymous Oct 19, 2017 at 10:19PM

Friendly and helpful staff, they seem to be under staffed whenever I go there but they do a good job, they just seem rushed trying to keep up with the volume of business. I’ve always had good service here though... No Complaints

Anonymous Oct 18, 2017 at 4:39AM

Generally a good place. Seems like some days certain employees don't want to make specialty drinks.

Otherwise just very busy in the morning after 7am.

Anonymous Jul 21, 2017 at 12:30AM

Best Starbucks in town. The Staff is fantastic and they make good drinks. Special kudos for your excellent service!

Anonymous Jul 20, 2017 at 12:55AM

I'm sure starbucks can afford to have extra staff or at least someone that cleans tables occasionally. What a mess. Very disappointed especially since its my favourite coffee house...

Anonymous Jul 8, 2017 at 11:05AM

Service is always good. They are very quick with orders and friendly. I mobile order most of the time and the staff still tries to get to know me.

Anonymous Jul 3, 2017 at 9:05AM

Great coffee but the counter staff were a little salty at this location on this night. Everyone has an off night occasionally.

Anonymous Dec 27, 2016 at 6:19AM

Not my normal location, but felt like coffee and was passing by so stopped at this one. My mistake. Walked inside and asked about 2 holiday drinks since I had never had them, barista simply said they they're out and cut it short, so I still never had my question answered so maybe I could hunk of trying them another time. Saw a new drink called the Tuxedo Mocha, dunno why I was expecting a different reaction, but was met with a flat monotone, "It's new, I wouldn't have tried it."

...okay. An idea of what to expect from it would be nice or something...

Well, it was good. But the customer service is meh. Felt like a bother to the barista. No welcoming vibe at all, & it wasn't like it was busy in there either at the time either. I'll stick to my normal one off Frankford and Old Denton. The baristas there make it a point to be personable and remember you or assist you.

Giving 2 stars since my drink tasted good, even if the interaction with the staff member left a bad taste in my mouth.

Anonymous Dec 18, 2016 at 10:02AM

They messed up on a order and i went back and the girl wasn't even friendly!! Let alone act apologetic. It's 26 degrees and no one wants to go back and get a replacement but I did because I really wanted what I ordered or else I wouldn't have ordered it in the first place (duh).

Anonymous Dec 18, 2016 at 2:37AM

One of the cleaner ones in this area, and the only one with appropriate, and comfortable seating arrangements. All is well...until now, when I waited to get into the ladies room...for 20 mins...and finally a very creepy man came out. Gives you an icky feeling.

Anonymous Dec 14, 2016 at 1:38AM

Great service, especially Cory and Lauren. Very comfortable place to hang out and relax.