Starbucks

Anonymous Nov 10, 2017 at 11:18AM

What's up Starbucks? Where was your usual attentive staff? I waited inside at the counter without ever being acknowledged. There were NO other customers in line.

Anonymous Nov 2, 2017 at 4:20AM

This location is very convenient and always provides quick and friendly customer service. My only complaint is the parking lot itself. It's very small and narrow making it difficult to park and expect to get back out easily with the drive thru line in the way. Also, cars often enter through the exit only area making the flow of traffic even more backed up.

Anonymous Oct 8, 2017 at 3:06AM

Thay can NOT make my coffee thay don't know how. Very disappointed with Starbucks! Had to ask for my refund.

Anonymous Oct 5, 2017 at 11:29PM

I visited and found flies inside the display case, the baristas bar, and everywhere else. I looked at the reviews and another 1 star review reported this same issue from 2 months ago. I don't know how well this picture will load into google maps, however there are several flies within the display case. I wish I would have taken more pictures of the flies everywhere else. The corporation needs to remediate this immediately. Who knows where these flies land when the baristas turn their backs...

Anonymous Sep 8, 2017 at 7:05AM

400 calories, 61g sugar, and 16g fat....what is it? A grande frappucino. Fat people welcome.

Anonymous Sep 5, 2017 at 7:08PM

Prompt, friendly service. Great cup of Pike coffee!

Anonymous Aug 8, 2017 at 4:58AM

Josh is the greatest!! Excellent customer service!! Friendly and helpful

Anonymous Jul 23, 2017 at 5:09PM

There were flies... everywhere!!! 1. Trapped in the display case (counted 10). 2. Walking on tables. 3. Walking on latops and books (while they tried to ignore it). 4. Landing on the counter and who knows where else. I spoke to the cashier about it and she just said, "oh don't worry, we don't serve the food in the display case anyway." What?! There is no way this place is using proper procedure when it comes to cleaning, sanitation, and waste removal with the amount of flies that were there. I can't wait to contact the department of health so they can come take a look. The food service industry has a responsibility to consumer safety and the presence of flies is a great big FAIL in that respect.

Anonymous Jul 2, 2017 at 6:40AM

Last who waited on is was a little pushy. She seemed like she was in a hurry and wanted us to make a decision right away. Felt pushed.

Anonymous Feb 15, 2017 at 8:41AM

Totally awesome staff and great drinks, everyone has had a smile on their face and always greet you as you walk in the door. Since I've moved from the Austin and Euless area this has been the cool team of Starbucks employees that totally kick butt. Trail Lake Starbucks location rock out with your green aprons on, ✌🤘😁 ☕

Anonymous Feb 11, 2017 at 6:47PM

Slow service, they never fail to hand me sticky cups where at any other starbucks they always clean them off if something spills over in the making of it. Everyone there seems so unhappy and that's ok if you hate your job just don't let the customers experience be your same unhappy work experience. And if you don't hate your job then maybe you all need to put your employees through a customer service training.

Anonymous Dec 27, 2016 at 3:22AM

Great drinks but slow as hell I waited 30 min in line through the drive through. It's not happened just once it's happened several times.

Anonymous Nov 30, 2016 at 12:31AM

I like the new layout inside. This place is usually pretty busy, but the baristas work quickly to get your order to you.